OUR POLICY
At Jazzzhandmades, we value your privacy and are committed to protecting your personal information.
When you place an order or contact us, we may collect details such as your name, phone number, email address, delivery address, and customization details (photos, messages, preferences). This information is used only to process orders, provide customer support, and improve our services.
We do not sell, trade, or share your personal information with third parties except trusted delivery partners required to complete your order.
All customer data is kept confidential and secure.
SHIPPING POLICY
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We ship our products across India through DTDC/India Post.
After product will be delivered within 1-4 days inside kerala and within a week across India
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Same Day Delivery Also Available At Kerala. Delivery Charges Depend On Distance.
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PAYMENT POLICY
Order will be confirmed only after Payment. Jazzhandmades accepts only ONLINE PAYMENTS through Gpay, Phonepay or Bank transfer and does not accept CASH ON DELIVERY
CANCELLATION/REFUND POLICY
Orders once executed cannot be cancelled and will not be refunded in any situation whatsoever.
RETURN POLICY
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Since our products are carefully handmade a we follow a NO RETURN POLICY.
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However, if you still find an issue with the product, whatsapp us along with the unboxing video of Product.
Our customer care team will handle the complaint accordingly.